Support — Got Dill?

Email support@got-dill.com. Tell us what you were doing, what you expected, and what happened instead. A screenshot helps.

Common questions

How do I share a list with someone?

Everyone who joins the same household shares one list. Invite them from Household — show them the QR code, or send them the invite code. A code admits one person and lasts a day.

Someone else's changes aren't showing up

The list syncs when the app has a network connection. If a phone has been offline, its changes appear once it reconnects.

The app put an item in the wrong aisle

Aisle placement is a guess, and it gets things wrong. Open the item and tap the right aisle number, or hold the microphone and say where it is — standing in front of it, if you are in the shop. The shop remembers, and the correction outranks any later guess.

An item says "No aisle yet"

Nothing at that shop says where it goes, so the app is not pretending to know. Tell it once and it stays told.

Dictation typed the wrong thing

Speech-to-text is not perfect. Edit the item after it appears — nothing is added to your list without you confirming it.

Where do my trip statistics live?

On your phone only. They are never uploaded. Deleting the app deletes them.

How do I delete my account?

In the app: Settings → Danger Zone → Delete my account. Full details on deleting your account.